Privacy Policy

This Privacy Policy explains how RESIN KDL CHEM (“we”, “us”, “our”, or the “Company”) collects, uses, discloses, and safeguards your personal information when you visit resinkdlchem.com (the “Site”) or interact with any of our services (collectively, the “Services”).
By accessing or using any of our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When updates occur, we will post the revised version on the Site and update the “Last Updated” date. Continued use of the Services indicates acceptance of the updated policy.

2. Information We Collect

We collect personal information from different sources depending on how you interact with our Services.

2.1 Information You Provide Directly

This includes:

• Contact Information: Name, address, email, phone number.
• Order Information: Billing details, shipping details, email, phone number, and payment confirmation.
• Account Information: Username, password, security details.
• Customer Support Data: Information you provide while communicating with us.

Some features may require mandatory personal information; without it, you may be unable to access certain Services.

2.2 Information We Collect Automatically

We may collect “Usage Data” using cookies, pixels, analytics tools, and similar technologies. This includes:

• IP address
• Browser and device information
• Access times and usage patterns
• Interaction details with the Site

2.3 Information from Third Parties

We may receive personal information about you from:

• Service providers (e.g., Shopify for site hosting and analytics)
• Payment processors (bank details, card info, billing data)
• Advertising or analytics partners
• Third-party integrations, plugins, or social media widgets

Any third-party information is handled in accordance with this Privacy Policy.

3. How We Use Your Personal Information

3.1 Providing Products & Services

We use your information to:

• Process orders and payments
• Manage your account
• Send account-related notifications
• Arrange shipping, returns, and exchanges
• Improve your shopping experience

Shopify may process your data according to its own policies.

3.2 Marketing & Advertising

We may use your information to:

• Send promotional emails, SMS, or mail
• Personalize ads and recommendations
• Improve marketing effectiveness

You can opt out of promotional communications at any time.

3.3 Security & Fraud Prevention

We use your information to:

• Detect and prevent fraudulent activity
• Enforce account security
• Protect our rights and the rights of users

If you believe your account is compromised, contact us immediately.

3.4 Customer Support & Service Improvement

We use your personal information to respond to inquiries and improve our Services, which is part of our legitimate business interest.

4. Cookies

We use cookies to:

• Enhance Site functionality
• Remember your preferences
• Run analytics
• Improve performance and user experience

Blocking cookies may impact Site performance.
For Shopify-related cookies, visit Shopify’s official Cookies Policy.

5. How We Disclose Personal Information

We may share personal information with:

We may also disclose information:

• At your direction or consent
• In connection with mergers, acquisitions, or legal obligations
• To protect our legal rights and prevent harm

We do not use or disclose sensitive personal information to infer characteristics about you.

6. User-Generated Content

If you submit reviews or upload public content:

• The content becomes publicly visible
• We cannot control who views or uses it
• We are not responsible for any misuse by third parties

7. Third-Party Links

Our Site may contain links to external platforms.
We are not responsible for:

• Their privacy practices
• Their content
• Any data you provide to them

Please review third-party privacy policies before interacting with those websites.

8. Children’s Data

Our Services are not intended for children.
We do not knowingly collect data from children under applicable age thresholds.
If you believe a child has provided us data, contact us to request deletion.

9. Security & Retention

While we implement reasonable security measures, no method is 100% secure.
Your data is retained only as long as necessary to:

• Provide Services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

10. Your Rights

Depending on your location, you may have:

• Right to Access / Know your data
• Right to Delete your personal information
• Right to Correct inaccuracies
• Right to Data Portability
• Right to Restrict Processing
• Right to Withdraw Consent
• Right to Appeal decisions

We will verify your identity before processing requests.
You may also assign an authorized agent to act on your behalf.

We do not discriminate against individuals exercising their privacy rights.

11. Complaints

If you have concerns about our data practices:

1. Please contact us first.
2. If unsatisfied, you may have the right to file a complaint with your local data protection authority.

12. International Data Transfers

We may transfer and process your information outside your country.
When transferring data out of Europe or the UK, we rely on:

• Standard Contractual Clauses
• Other recognized legal transfer mechanisms

13. Contact Us

If you have questions or wish to exercise your rights:

Email: kdlchem@gmail.com
Address:
B/28 KAMESHWAR PARK,
NR. SHUKAN CHAR RASTA, NIKOL AHMEDABAD,
KAMESHWAR PARK,
AHMEDABAD, GJ 382350, India